Privacy Policy

Cheetah Transport respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how Cheetah Transport, referred to as “Cheetah Transport,” “we,” “us,” or “our,” collects, uses, stores, and shares information when you visit our website, request a freight quote, contact us, or communicate with us.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name
  • Business or company name
  • Email address
  • Telephone or mobile number
  • Pickup and delivery locations
  • Shipment origin and destination
  • Freight type, weight, dimensions, pallet count, freight class, and equipment requirements
  • Requested pickup or delivery dates
  • Information about machinery, equipment, or specialized freight
  • Messages, questions, and other information submitted through our forms
  • Communication preferences and SMS consent records

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, pages visited, approximate location, referring website, and the date and time of your visit.

2. How We Use Information

We may use the information we collect to:

  • Respond to questions and quote requests
  • Evaluate freight shipping options
  • Coordinate with GlobalTranz and applicable transportation providers
  • Provide customer service
  • Communicate about quotes, shipments, scheduling, documents, pickup, delivery, and account matters
  • Improve our website, services, and customer experience
  • Protect the website and prevent misuse, fraud, or security incidents
  • Maintain business and consent records
  • Comply with legal and regulatory obligations
  • Send marketing communications when the recipient has provided the required consent

Providing a telephone number through a general contact or quote form does not automatically enroll you in recurring promotional text messages. Where SMS consent is requested, it will be presented separately and clearly.

3. How We Share Information

We may share information when reasonably necessary to respond to your request or coordinate freight services. This may include sharing relevant information with:

  • GlobalTranz Enterprises, LLC
  • Transportation providers and motor carriers
  • Freight, logistics, customs, and service partners involved in a requested shipment
  • Website hosting, customer relationship management, communications, analytics, and technology providers
  • Professional advisers, insurers, auditors, or legal representatives
  • Government agencies or law enforcement when required by law
  • A successor or acquiring organization in connection with a merger, sale, financing, restructuring, or transfer of business assets

These parties are only provided with information reasonably necessary to perform the applicable service or fulfill the requested business purpose.

We do not sell or rent personal information.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties, affiliates, or lead generators for their own marketing or promotional purposes.

We may use telecommunications and technology service providers solely to operate our messaging systems and deliver communications on our behalf. These providers aren’t authorized to use SMS consent information for their own marketing.

4. Text Message and SMS Communications

If you voluntarily opt in to receive text messages from Cheetah Transport, messages may include:

  • Responses to quote requests
  • Requests for additional shipment information
  • Scheduling and appointment communications
  • Pickup and delivery information
  • Shipment updates
  • Customer service messages
  • Account or document notifications
  • Promotional or marketing messages, when separately disclosed and consented to

Message frequency varies based on your interactions with us and the status of your quote or shipment. Message and data rates may apply.

You may opt out at any time by replying STOP to a message. You may also revoke consent through any other reasonable method that clearly communicates that you no longer wish to receive text messages, including contacting us by telephone, email, or through our website. We may send one final message confirming that your opt-out request has been processed.

For assistance, reply HELP or contact Cheetah Transport at 816-552-0454.

Consent to receive text messages is not a condition of purchasing services or receiving a freight quote. After opting out, you won’t receive additional messages covered by the withdrawn consent unless you later complete a new opt-in.

We may retain records of consent, including the date, time, source, telephone number, and language shown when consent was provided, as well as records of opt-out requests.

The FCC permits recipients to revoke consent through any reasonable method that clearly communicates their intent, not only by using a specific keyword.

5. Email and Other Communications

You may ask us to stop sending promotional emails by using the unsubscribe option included in the email or by contacting us directly.

Even after opting out of promotional communications, we may continue sending non-promotional messages that are necessary to respond to your request, coordinate an active shipment, address an account issue, or fulfill a legal obligation.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website, remember preferences, improve performance, and measure marketing activity.

You can configure your browser to reject or delete cookies. Some parts of the website may not function properly if cookies are disabled.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to requests
  • Provide or coordinate services
  • Maintain quote and shipment records
  • Document communication consent
  • Resolve disputes
  • Enforce agreements
  • Meet legal, accounting, insurance, and regulatory requirements

The applicable retention period may vary depending on the type of information and the reason it was collected.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, storage system, email platform, or internet transmission method can be guaranteed to be completely secure.

You should avoid submitting highly sensitive information through a general website form unless we specifically request it through an appropriate secure process.

9. Your Choices and Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, including the right to:

  • Ask what information we have about you
  • Request corrections
  • Request deletion, subject to legal and operational exceptions
  • Withdraw communication consent
  • Object to certain uses of information
  • Request additional information about how your data is handled

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing the request.

10. Third-Party Websites and Services

Our website may link to websites or services operated by GlobalTranz, transportation providers, social networks, or other third parties. Their privacy practices are governed by their own policies, not this Privacy Policy.

We encourage you to review the privacy terms of any third-party service you use.

11. Children’s Privacy

Our website and freight services are intended for businesses and adults. We don’t knowingly collect personal information from children under 13.

If we learn that we have unintentionally collected information from a child under 13, we’ll take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, communications, or legal obligations change.

13. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Cheetah Transport
Kansas City, Missouri, United States
Phone: 816-552-0454
Email: info@cheetahfreightquote.com